Gamers trying to access the PlayStation Network may run into PS4 Error WS-37504-9 at any point. It is a relatively minor issue compared to other errors although the problem is seen even after a decade since the console’s release. In this guide, we will see how to resolve the error.
PlayStation Network, aka PSN, is a service that allows players to access online features and add friends to their PS list. It facilitates multiplayer with friends while also unlocking a trophy system that can be used to brag about one’s achievements in a multitude of games.
Reason for PS4 Error WS-37504-9
Sony PlayStation describes the Error WS-37504-9 to be a problem that arises due to server maintenance. Players who try to log into their PSN accounts are shown an error message following which they are directed to check the status of PlayStation Network Services.
“Cannot connect to PlayStation Network. PlayStation Network might be temporarily busy. Please try again later. (WS-37504-9)“
PlayStation Network services could be down due to either maintenance or a crash due to server overload. PS4 Error WS-37504-9 is generally encountered during holidays when the network traffic is high or when a player is trying to add a friend to their PSN Network list.
Even though the error is prompted due to a server issue from PlayStation’s side, there are times when the servers are working perfectly fine yet users are unable to access PSN services.
How To Fix PS4 Error WS-37504-9?
Any error preventing access to the PlayStation Network could be frustrating since games won’t be recording a trophy collection or allowing multiplayer modes. Here are a few ways you can get rid of PS4 Error WS-37504-9:
Wait For The Maintenance To Be Over
Given that Error WS-37504-9 is primarily related to server maintenance, all players could do is wait for the servers to be back online. You can check its status via the PSN Service Status website or state your query by mentioning AskPlayStation on the messaging platform X.
Login After Peak Server Times
Due to heavy traffic in the holiday season or on weekends, PlayStation Network services tend to crash and upset the player experience. Downdetector noted several reports about server issues on November 6, 2023, but the issue was resolved within an hour. Some of the errors are not stated publicly by Sony but rather immediately solved.
Link Your Account To The PSN Network Once Again
Restarting the PlayStation 4 device won’t solve the PS4 Error WS-37504-9. However, re-logging into one’s PSN account can lead to a quick refresh of the system and end any bugs that stem from the client’s side. To re-link the PSN Network account, navigate to the ‘Settings’ option and select ‘Account Management’ to ‘Sign Out.’
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Switch the Internet Connection
A faulty or slow Wi-Fi connection may cause PS4 Error WS-37504-9. A way to deal with the situation is by switching networks. Go to Settings and then ‘Network’ and then select the ‘Set Up Internet Connection’ option to change to a different internet connection.
Check For Pending Updates
Ensure that your PlayStation 4 device is up-to-date with the latest bug fixes and changes in the PlayStation Network service. The option can be found in the Settings menu under the ‘System Software Update’ tab.
That’s all for ‘How to fix PS4 Error WS-37504-9.’ In the case that the problem persists, contact the Sony troubleshooting services of your country or state your problem to PlayStation Support.
