Like any other multiplayer game, Asphalt 9 connection errors are common in the competitive racing title. Players that want to grind the leagues or play with their friends online could get this error after which they will be re-directed to the lobby. This guide will tell you about the five ways you can fix the error.
Gameloft’s Asphalt 9: Legends is renowned for its high-definition graphics, smart controls that include auto-race, and the sheer number of tracks and cars available to players. It is available on PC, mobile devices, and Xbox consoles.
Reason For Asphalt 9 Connection Error
As the name suggests, the Asphalt 9 Connection Error occurs due to a server disconnection between the client and the Gameloft server. This can be caused by multiple reasons such as a faulty or slow Wi-Fi connection, the game’s servers being down, or a general bug that can be fixed instantly.
Players who encounter the Asphalt 9 Connection Error are presented with a message that reads:
“CONNECTION ERROR. Please make sure you are connected to a stable network or try again later. We could not connect to the server to launch Asphalt 9. (Error 1-3-9)“
Many users have pointed out that even the strongest 4G Wi-Fi haven’t been able to connect to the Asphalt servers even though the host server is online. This might be due to corrupted game files, given that the Asphalt 9 Connection Error is most frequently seen when players download the application or install new updates and then try to launch it.
5 Ways To Fix Asphalt 9 Connection Error
Reoccurring connection errors in Asphalt 9 can be frustrating, especially when the problem crops up all of a sudden. Here are a few ways you can solve the error code 1-3-9.
Check The Server Status For Asphalt 9
Server downtimes due to maintenance fixes or crashes due to overload might be the reason why players are unable to connect to the game. Before you plan to try all the other fixes, check the Server Status for Gameloft via the trustworthy third-party website named Downdetector. Follow the official X account for Asphalt 9 and r/Asphalt to be updated about the developments in the game as well as server issues.
Check The Wi-Fi Connection or Switch Network
Once you know that the Asphalt 9 servers are running, ensure that you have a stable Wi-Fi connection to log into the racing game. Refresh the device with a quick switch off/switch on. Alternatively, switch from Wi-Fi to mobile data that has a stronger connection and see if the Asphalt 9 connection error persists.
Restart the Asphalt 9 Application or Your Device
Often, a quick application restart can fix bugs that cause connection issues. Close the Asphalt 9 application and wait for a few minutes before opening it once again. If the error code 1-3-9 is still seen on the screen, close the application and reboot your PC or mobile device. Xbox users can also try the method.
Ensure That You Have Enough Storage Space
Asphalt 9: Legends conducts background downloads while the game is online. In some cases, it results in a connection error because the client’s device doesn’t have enough storage space for the data. Gameloft insists players have ‘several GB available’ before they access any online multiplayer features.
Clear Cache and Verify The Integrity of Game Files
Steam players can solve the Asphalt 9 Connection Error after running a ‘Verify’ check in the game files. Often, data in cache files or overall game files get corrupted. Navigate to the Library section after opening Steam, and click the Settings option on the top right. Select Properties from the menu after which the Verify option can be seen in the ‘Installed Files’ tab.
Corrupt data in the cache files may also result in connection errors. If you are a mobile gamer, open the Storage section on the device from the Settings menu. Navigate to the Games section and select Asphalt 9. Scroll down to perceive the option to clear the cache, following which you can restart the application.
If all the above fixes don’t work for you, contact the Customer Care service of Gameloft. Enter the query in the row given above or scroll through FAQs till you get the answer to the solution for the Asphalt 9 Connection Error.
