Highlights:
* Sometimes issues like bugs, lag, low frame rate, and more can ruin the PUBG Mobile gameplay experience.
* Players can report the PUBG Mobile errors in the app, on login screen, or during a match.
PUBG Mobile has been around for years, but it can also run into problems from time to time. In rare cases, the frequent PUBG Mobile errors can ruin the overall gameplay experience. Fortunately, one can reach out to the PUBGM support team for any prevalent or persistent issues they have been facing in the game. In the following guide, find out how to report the PUBG Mobile errors or similar in-app problems.
How To Report A PUBG Mobile Error In The App, During A Match, Or On Login Page?
Before reporting any issue, players should ensure that they have installed the latest version of PUBG Mobile on their device. They can check out the store pages of the game for any update and download it. Alternatively, if there’s an update pending, Android players can use the official APK download links on the PUBGM website to access the most recent version of the game.
- Also Read: Best PUBG Mobile Sensitivity Settings
If the game is running on the latest version and players are still facing the issue, there is a chance that it can be related to a corrupted file or any error while installation. Hence, players should repair their app to get rid of any such issues. Here’s how anyone can repair their PUBGM app:
- Log out of the application and return to the login page.
- Hit the Repair button and select the desired option.
- Once the app has been repaired, players can log into PUBGM again.
Repairing the app might fix the issues, but if the PUBG Mobile errors are still making the game unplayable, players should report them to the support team. Now there are multiple ways to report a PUBG Mobile error. Players can report it during a match, in the app, or on the login page.
How To Report A PUBG Mobile Error In The App?
Here’s how players can report an error in the app:
- Launch the PUBG Mobile app and log in with your desired method.
- Scroll through the menu on the right side of the screen and press ‘Customer Service.’
- On the support page, hit the ‘Contact Customer Service’ to connect with the PUBGM team.
Players can share the issue they are facing with the support team or scroll through the solutions listed on the page. If the problem is related with any in-match error, players should report it instantly with screenshots/clips as proof.
How To Report A PUBG Mobile Error During A Match?
Whenever an error frequently occurs during a match, players should take screenshots and record clips as evidence, before reporting it by following the steps given below:
- Hit the “!” icon given in the top-right corner of the screen, besides mini-map.
- Select the error you have been facing, be it lag, unstable connection, or low/fluctuating FPS.
- Choose a specific issue and add a screenshot (or recording, if required).
- Hit the Submit button.
If players are facing some other in-app issue and want to report that, they can head to the login screen for the same.
- Also Read: How To Play PUBG Mobile On A PC
How To Report A PUBG Mobile Error On Login Screen?
To report an error on the login screen, one should sign out and hit the ‘Help’ icon on the page. On the next page, they can choose the issue they are facing and report it to the PUBG Mobile support team. Alternatively, one can also seek assistance at ‘https://support.pubgmobile.com/‘ regarding any prevalent in-game issue.
