Palworld became an instant hit upon its release on Steam and Xbox Game Pass. Unfortunately, the player experience has been hampered by the reoccurring error message, ‘Sorry, you’re currently prevented from playing online multiplayer games.’ The error has been found to have affected both Xbox and PC gamers.
Developers Pocketpair are yet to provide solutions for the aforementioned error. More frustratingly, the error code is not self-explanatory. Continue reading our guide to solve the issue and get back into the multiplayer mode of the monster hunting/survival game.
Reason For Palworld “Sorry You’re Currently Prevented From Playing Online Multiplayer Games” Error
Palworld players usually encounter the ‘Sorry, you’re currently prevented from playing online multiplayer games‘ error message when they are trying to load a previously saved game. In other cases, new players are prevented from accessing the multiplayer mode.
The reason for the error is most commonly associated with running an older version of Palworld and loading an outdated version of a game file. Network problems or server issues could also be the likely cause of the issue. Otherwise, players need to adjust their Xbox or PC settings to get rid of the error.
How To Fix ‘Sorry You’re Currently Prevented From Playing Online Multiplayer Games’ Error Message in Palworld?
Here are the solutions for ‘Sorry, you’re currently prevented from playing online multiplayer games’ error:-
Check Palworld Server Status
Palworld is still in the early stages of development. Due to its smashing success, the inflow of players takes a heavy toll on server usage and Pocketpair often needs to make maintenance checks. Here are a few ways to check the Palworld server status:-
- Follow Pocketpair and Palworld on X and turn on the Notify button to not miss any updates.
- Join the Pocketpair Discord channel to be aware of the server issues in Craftopia and Palworld.
Switch To a Different Connection
Changing the internet connection can also help get rid of the Palworld ‘Sorry, you’re currently prevented from playing online multiplayer games‘ error message. If on PC, test the network speed by using Fast or Speedtest by Ookla.
Switch to Ethernet if you are using an Xbox and the device will automatically detect a connection. PC players can use mobile data via Hotspot or a Dongle to have better connectivity.
Check For Updates For Palworld Application & Xbox Client
Updating the application on a console is simple. Just head to the ‘My Games & Apps‘ section and select the game you wish to update. Press the Menu button on the controller following which a new window will pop up, allowing users to ‘Check for Updates‘.
Xbox users can check for updates for their console device via the following steps:-
- Connect the Xbox to the internet (Wi-Fi or Wired) via the Network Connection settings.
- Press the Xbox button to open the Guide.
- Select Profile & System –> Settings —> System –> Updates.
Game updates on Steam are automatic. At times, the updates are queued and waiting to be installed. Head to the Library section to check all your games, select Palworld, and then select the Update button (if available) located below the cover image.
Enable Xbox Multiplayer Option
Another reason for the Palworld ‘Sorry, you’re currently prevented from playing online multiplayer games‘ could be that the multiplayer options are turned off on Xbox Series X|S or Xbox One. Toggle it on by following the steps mentioned below:-
- Press the Xbox Guide button on the controller.
- Navigate to the Profile & System section and choose Settings.
- Select Account settings –> Privacy & Online Safety –> Xbox Privacy –> View Details & Customize.
- Select the Communication & Multiplayer option. In the ‘You can join multiplayer games’ section, switch the option to Allow.
Change Xbox DNS and Tagging Settings
Xbox players may also need to change their DNS settings to solve ‘Sorry, you’re currently prevented from playing online multiplayer games‘ and get back into multiplayer.
- From the Settings option in Profile & System, head to the ‘General’ settings section.
- Select Network Settings –> Advanced Settings –> DNS Settings –> Manual.
- Choose Primary DNS as 8.8.8.8 and Secondary DNS as 8.8.4.4.
If the Palworld ‘Sorry, you’re currently prevented from playing online multiplayer games‘ issue persists, contact Pocketpair from the Inquiry section of their website page. The developers are “aware of serious bugs that are occurring, such as being unable to enter servers, unable to play multiplayer, and losing saved data, and are currently working on fixing them.”
Given that Pocketpair is aware of the problems in launching Palworld and its certain modes, the issues are likely to be fixed in the upcoming updates.
