Players may run into Pokemon Home Error Code 10015 while in the midst of a transfer request. Titled 2-ALZTA-0005, users are re-directed to the home screen after facing the error. It can frustrating for users to identify the source of the problem and this guide will clear their doubts.
Pokemon Home provides players with the option of moving their Pokemon from one game to another and storing them in the Cloud. Released in 2020, the application is now in the 3.0 phase and has introduced multiple game-defining updates and fixes. Error Code 10015 has thus become a rare problem.
Reason For Pokemon Home Error Code 10015
There are multiple reasons why players may run into Pokemon Home Error Code 10015, ranging from a mild issue to a very serious threat. The error is caused due to corrupted game files and can be solved with a simple reinstall. Otherwise, players run into the error when trying to transfer non-legit Pokemon.
Non-legit Pokemon are those pocket monsters that have been obtained from hackers via trade. Often, a Shiny Pokemon or a rare legendary or mythical Pokemon that you obtained from a certain someone might not have originated from traditional means. You can also encounter Pokemon Home Error Code 10015 when trying to use illegal third-party applications to hack into the game.
How To Fix Pokemon Error Code 10015?
If you are trying to use unfair means to add to the Pokemon Home collection and run into the 10015 error, there is a good chance that you may get banned. Avoid using any application whose usage is against Nintendo’s guidelines. Hacks give players rare or unavailable Shiny Pokemon, make them learn moves that they mustn’t know so soon, and other game-breaking advantages.
That being said, here are a few ways to fix Pokemon Error Code 10015 if you are not using illegal means:
Delete The Saved Game Data of Pokemon Home
Delete the saved game data and then try to log into the Pokemon Home application. This will get rid of the Pokemon Error Code 10015 while also maintaining your game save files, as the latter will be downloaded once you log into the application.
- Open the Nintendo Switch HOME Menu. Then select System Settings.
- Scroll down to the Data Management option. Delete Save Data for Pokemon Home.
- Choose the ‘Delete All Save Data For This Software’ option on the Switch device.
- Re-open the Pokemon Home application on Switch and check if the Error 10015 problem persists.
Android users can delete an application by holding the icon in the menu section for two seconds. Move it upwards until you see a pop-up that will show the options of canceling the command or deleting the application from the storage. Choose the latter by pressing the Delete option.
Learn Not To Trade Hacked Pokemon
Pokemon Home Error 10015 can be remedied once players can identify the non-legit/hacked Pokemon that a trainer is trying to trade with them or the players themselves are trying to trade with someone. Here are a few ways to identify non-legit Pokemon:
- Know about the origin of the Pokemon. For example, Pikachu is a Kanto region Pokemon but if the trade features it as a Johto Pokemon, know that there is something wrong.
- Event and Mythical Pokemon are most likely to be hacked. Check the Event Dex and if the pocket monster isn’t featured in the database, it is surely non-legit. Also, check the moves and the date of the Pokemon obtained. A pocket monster that knows moves that it shouldn’t know at a certain level or one that has been obtained from futuristic dates is illegal.
Identifying an illegal Pokemon isn’t difficult if you are an avid Pokemon fan and can point out certain odd things about a pocket monster during a trade. Even if you accidentally trade for an illegal Pokemon and run into Pokemon Home Error Code 10015, you won’t get banned.
Contact Customer Support For Pokemon Home
If you are repeatedly encountering Pokemon Home Error Code 10015, you need to seek customer support services. Nintendo Switch users can alternatively use the Support site for the device to register their query. Numerous players encountered the aforementioned error during the 2.0 update and the developers are aware of the problem since the incident in 2022.
Pokemon Home Error Code 10015 has become comparatively rare compared to the past few years. Bookmark this page so that, even if you run into an error, you know the steps to remedy the issue.
