The Sims 4 Error Code 123: Reasons & How To Fix

Highlights:
* The Sims 4 error code 123 is a pretty common issue faced by many users.
* The error code 123 halts the gameplay as it doesn’t let the users log into The Sims 4. 

The Sims 4 error code 123 is a quite prevalent issue that hinders the gameplay experience, by not allowing users to enter the game. In most of the cases, the issue persists from the players’ side and can be fixed by implementing a couple of measures. In the following section, check out the reasons and solutions for the error code 123 in The Sims 4. 

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What Is Causing The Sims 4 Error Code 123? 

There is no certain reason behind the pop-up of error code 123, while launching The Sims 4. Usually, the issue is related to outdated mods or any problems with custom content. At the same time, error code 123 can also happen due to any other prevalent issue with The Sims 4, primarily on players’ end. 

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Fixing The Sims 4 Error Code 123

As the exact reason behind The Sims 4 error code 123 is not clear, players can take a couple of measures to ensure that everything is alright from their end. Here are some of the measures that can get rid of The Sims 4 error code 123 on PC: 

1. Restart The Sims 4. 
2. Repair the game files by following the path given below:
   • Launch Origin/EA App. 
   • Open Game Library. 
   • Click on The Sims and select Manage, where you can find the Repair option.   
3. Reset the game to Factory settings by renaming The Sims 4 folder to The Sims 4_Old. You can find the folder in Documents>Electronic Arts on your Desktop. 
4. Follow the instructions given below to check whether the issue is with mods and custom content:
   • Move mods and custom content from documents to any other folder on Desktop and delete localthumbcache. 
   • Launch the game to see whether the error has gone away. 
   • Start re-installing the mods & custom content a few at a time to find out the root cause of the issue. 
   • Delete or update the problematic mods.  
5. If nothing works, uninstall and reinstall The Sims 4. 

Players can also reach out to EA Help at “help.ea.com” and select The Sims 4 for further assistance from the support team.